1

Introduction

1.1

Please read these terms and conditions carefully before using the website operated by Grace Kennedy, trading as Language Scene, grace@languagescene.co.uk UK (‘Language Scene,’ ‘our’, ‘we’ or ‘us’). In particular, we draw your attention to clause 12 (Liability) and our FAQs. By accessing or using languagescene.co.uk (‘our website’) and by clicking to indicate you have read and agreed these terms when ordering, you agree to be legally bound by these terms and conditions as they may be modified and posted on our website from time to time.

1.2

Without prejudice to the above, by using or accessing our website, you agree to be legally bound by these terms and conditions of use as they apply to your use of or access to our website.

1.3

If you do not wish to be bound by these terms and conditions then you may not use our website.

2

Nature of our website

2.1

Our website is a place for you to obtain some background, outline information on the services we offer and select and order related services and items which you might consider are appropriate for you (the ‘Services’). Our website describes the Services in more detail.

2.2

Please note that our website is available only to individuals that can form legally binding contracts under applicable law. The contents of our website are suitable for and thus aimed at users of over 18 years of age, you must be over 18 years to purchase the Services, using the payment method displayed on our website. If you do not qualify, please leave our website now.

2.3

If viewing or ordering from our website is illegal in the country in which you are viewing it, you are not authorised to do so.

3

Buying services on our website

3.1

To order a service you will need to follow the ordering procedures set out on our website. Details of our prices for the Services, and the procedures for payment are displayed on our website.

3.2

Any times, dates and venues stated on our website for the services are estimates or as presently planned only, given the reliance by us on providers such as the venues, possible major transport issues and so on. We will make all reasonable effort to deliver services at the time and in the place specified, but do not accept liability for any failure to deliver at that time.

3.3

You must pay by credit or debit card (or as shown on the Order page) at the time of order. We try to ensure that our prices displayed on our website are accurate but the price on your order will need to be validated by us as part of the acceptance procedure (see clause 3.4 below).

3.4

Language Scene is entitled to refuse any order placed by you. If your order is accepted, we will confirm acceptance to you by online electronic means (‘Confirmation’) to the e-mail address you have given us on registration or on ordering.

4

Cancellations, Satisfaction and Returns

4.1

Cancellations. We regret we are unable to accept cancellations.

4.2

Exchanges. If you contact us 48 hours before an event we may be able to agree that you can use your payment to attend a different event.

4.3

Not satisfied. If you are not fully satisfied with any services, please e-mail us at grace@languagescene.co.uk

5

Modifications to website

5.1

We reserve the right to make changes or corrections, alter, suspend or discontinue any aspect of our website or the content or services available through it, including your access to it. Unless explicitly stated to the contrary, any new features including new content and/or the sale of new Services shall be subject to these terms and conditions.

5.2

Please note that although we try to ensure that the content of our website is accurate, it may contain typographical errors or other inaccuracies.

6

Information you provide and your use of this site.

6.1

By accepting these terms and conditions, you agree to the processing and disclosure of your personal information as set out in our Privacy Policy.

6.2

You warrant and undertake that you will not use our website for any purpose that is illegal or is prohibited by these terms and conditions. If you breach these terms and conditions then your permission to use this website terminates immediately without the necessity of any notice being given to you. We retain the right to deny access to any person who fails to comply with these terms and conditions.

6.3

Please ensure that the services you seek to buy are appropriate. We cannot warrant that they are as we do not know enough about you. Please take all care and read any instructions carefully before use.

7

Security

You are solely responsible in all respects for all use of this website and our meetings and solely responsible for taking all proper care of yourself at these events and also taking care of your personal information and safety. More information can be found here: http://www.suzylamplugh.org/home/index.shtml Bearing security for all in mind, we are sure you will understand that we must reserve the right to eject anybody from any meeting or provision of service if we in our sole discretion believe this is necessary.

8

Applicability of online materials

8.1

Unless otherwise specified all content and materials published on our website are presented solely for your private, personal and non-commercial use.

8.2

Our website is controlled and operated by us from our offices in England. Where content published on the website is supplied by third parties, you understand that we do not control or endorse such content in any way. All content which is offered by third parties that are not affiliated with or otherwise connected with us, is published in good faith but we do not (to the extent permitted by applicable law) accept responsibility for the accuracy or otherwise of such content (whether published on or offline) and the use of such content, except for content which relates directly to Services you purchase. You assume total responsibility and risk for your use of our website and use of all information contained within it.

8.3

We have used our best endeavours to ensure that our website complies with UK laws. However, we make no representations that the materials on our website are appropriate or available for use in locations outside the UK. Those who visit our website from other locations do so on their own initiative and are responsible for compliance with all applicable laws. If use of our website and/or viewing of it, or use of any material or content on our website or services, or products offered through our website are contrary to or infringe any applicable law in your jurisdiction(s), you are not authorised to view or use our website and you must exit immediately.

9

Copyright and monitoring

The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is Language Scene, its affiliates or other third party licensors. All product and company names and logos mentioned in our website are the trade marks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with us or using our website as a personal resource. However, you may not modify, copy, reproduce, republish, upload, post, transmit or distribute, by any means or in any manner, any material or information on or downloaded from our website including but not limited to text, graphics, video, messages, code and/or software without our prior written consent, except where expressly invited to do so, for example in order to complete any test or questionnaire.

10

Linked sites

We make no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from us and that we have no control over the content or availability of that website. In addition, a link to any other website does not mean that we endorse or accept any responsibility for the content, or the use of, such a website and we shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource. Any concerns regarding any external link should be directed to its website administrator or web master.

11

Availability of our website

We will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions or be error free and can accept no liability for its unavailability. You must not attempt to interfere with the proper working of our website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt any computer system, server, website, router or any other Internet connected device.

12

Liability

12.1

We promise that for any Service you purchase from our website:;

• the Service will correspond with the description we have given to you
• the Service will be of satisfactory quality

Subject to this, however, Services are not sold as being fit for any particular purpose, unless expressly agreed in writing. We also promise that any service we provide to you will be provided with reasonable skill and care.

We exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any services (including without limitation the Services), our website or any information or service provided through our website.

We will do our best to ensure that all materials and information published on our website are accurate, but please note that all content, materials and information on our website are provided on an ‘as is’ basis and you assume total responsibility and risk for your use of our website and use of all information contained within it.

12.2

We accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect) in each case, however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing Services (which shall be subject to the exclusions and limitation of liability set out in these terms and conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of Language Scene or our servants, agents or any other person or entity.

12.3

If we are liable to you for any reason, our liability will be limited to the amount paid by you for the Service concerned. This limit does not apply to any liability we may have for death or personal injury resulting from our negligence or for our fraudulent misrepresentation.

12.4

You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our website and is compatible with our website. You also understand that we cannot and do not guarantee or warrant that any material available for downloading from our website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

12.5

The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permitted by applicable law.

13

General

13.1

We may assign, transfer, novate or subcontract any or all of our rights and obligations under these terms and conditions at any time.

13.2

We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

13.3

These terms and conditions together with the privacy policy, any order form and payment method instructions, if any, are the whole agreement between you and Language Scene. You acknowledge that you have not entered into this agreement in reliance upon any statement, warranty or representation made by us or any other person and you irrevocably and unconditionally waive any rights to claim damages and/or to rescind these terms and conditions by reason of any misrepresentation (other than a fraudulent misrepresentation) that is not contained in the terms and conditions, privacy policy, order form and payment method instructions.

13.4

If any provision or term of these terms and conditions shall become or be declared illegal, invalid or unenforceable for any reason whatsoever, such term or provision shall be divisible from the other terms and conditions and shall be deemed to be deleted from them.

13.5

These terms and conditions and your use of our website are governed by English law and you submit to the non-exclusive jurisdiction of the English court.

13.6

Except in respect of a payment obligation, neither you nor we will be held liable for any failure to perform any obligation to the other due to causes beyond your or our respective reasonable control.

13.7

Failure or delay by either party enforcing an obligation or exercising a right under these terms and conditions does not constitute a waiver of that obligation or right.

13.8

These terms and conditions do not confer any rights on any person or party (other than you and/or us) pursuant to the Contracts (Rights of Third Parties) Act 1999.

14

Notices

All notices shall be given:

• to us via e-mail at grace@languagescene.co.uk unless otherwise set out above or
• to you at either the e-mail or postal address you provide during any ordering process.

Notice to us will be deemed received when an e-mail is received in full (or else on the next business day if it is received on a weekend or a public holiday in the place of receipt) or to you by mail 3 days after the date of posting.

15

Replacement

These terms and conditions replace all other terms and conditions previously applicable to the use of our website and/or sale of the Services.

1

Online Privacy Practices

Your right to privacy is important to us.
We try hard to ensure a fair balance between your personal privacy and ensuring you obtain full value from our site and learn of things you are likely to be interested in.
We are registered under the Data Protection Act 1998 and ensure we comply with all protection the Act gives you. Further information on the Act is here: http://www.ico.gov.uk

2

Leaving your information with us

When we ask you to provide information it is often (but not only) to enable us to enhance your site visit, or send (or arrange for others to send) information on things that we believe will interest you or reply to you after your visit. This would include where you subscribe to any online newsletters or provide feedback to us through a contact form. When you book a service we ask you the questions set out on that page to obtain your personal information. We (and/or carefully selected others) may use (and you consent to the use of) your personal data for future e-mail, mailings, phone or other forms of contact, notification of new services, competitions and new versions. In relation to any regular “e-contact” you can ‘unsubscribe’ at any time.
We do not disclose or sell your information outside our corporate group except if we sell the whole or part of our business or as set out in this Policy, for example when we give your details to the provider of a thing you are interested in.

3

Security

Making sure you can interact safely on line is a priority for us and we have made strenuous efforts to ensure that security is one of our highest priorities and we have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use technology to allow for the encryption of:

• potentially sensitive information such as your name and address
• critically-sensitive information

We have no desire to infringe your privacy while using our site and we will never provide your personal information to anyone else except if we sell our business in whole or in part or if we consider that they may have products or services that are of importance or likely use to you as set out above.

4

Cookies

We use cookies (defined below) for collecting user information from the site, but only for keeping track of the contents of your shopping cart once you have selected an item. You can disable these if you wish by adjusting your browser settings but of course this is likely to disrupt your purchase. These Settings vary but more info is found here: http://www.allaboutcookies.org

Cookies

Message given to a web browser by a web server. The message is then stored by the browser in a text file called cookie.txt. Each time the browser requests a page from the server, this message is sent back. A cookie’s main objective is to identify users and personalise their visit by customising web pages for them, for example by welcoming them by name next time they visit the same site. A site using cookies will usually invite you to provide personal information such as your name, e-mail address and interests.

5

Further Information on Data Protection and Personal Privacy

For further information from us on data protection and privacy contact:

The Data Protection Manager, Grace Kennedy, Language Scene UK

Information on the Data Protection Act 1998 is also on the Information Commissioner’s website at http://www.ico.gov.uk